If there’s one given going into this new year, it’s that government technology is on a tremendous upswing. And successful technology always has one common denominator: it saves or generates money. But, in order to take advantage of such technologies, it’s important to plan for how you want to improve your government or organization first.
Knowing what’s coming down the pipe allows us to better plan than just being reactive; it allows for a more complete vision, swifter savings, and broader long-term plans. I started poking around the internet for some good perspectives on this and I found this post on GovLoop.com. In particular, I liked prophet Terry Hill’s number 3: “IT departments will finally discover a way to capitalize on personally owned devices like iPhones and iPads instead of continuing to spend precious government resources on outdated IT equipment.”
I wanted to take these sights unseen little further, so, I will now serve up my own clairvoyance in this Government Technology Predictions Countdown for 2012:
5. Mobile meeting video will become a regular request from constituents.
Over the past few years, meeting video has become one of the biggest demands from citizens, press, government transparency advocacy groups, and politicians themselves. As dozens of government agencies are adopting meeting video technology every month, the next step is increasing that accessibility and extending it to mobile devices in an industry standard format that works across Apple iOS, Android and Blackberry devices.
4. Governments will trend citizen engagement efforts through social networking and other town hall ideation software solutions.
In 2011, we saw a few governments starting to dabble in software solutions to find out what people are thinking. That’s not to say they’re trying to read minds as the ultimate Big Brother, but to the contrary, they’re using voting and idea management technologies to create a perpetual meaningful dialog with their constituencies. Now they're discovering what initiatives their citizens’ think are important—recycling, public safety, community development, etc. This is a pooling of brain power. I can’t imagine why governments, districts, and agencies wouldn’t do it!
3. Shared services becomes popular with IT departments as a money saver/generator.
The town I live in uses its own streets and sanitation department to do garbage duty for neighboring towns. It has created a revenue stream while the neighboring towns have cut their costs. Win-win. That’s shared services, a practice that has been becoming increasingly popular. The same thing is going on in Burbank, CA, which now shares their IT department with multiple cities, housing their servers, and one of them is fifty miles away. Even better, this turned into 25k annual revenue for Burbank. This idea is going to spread!
2. Cloud strategy becomes the clear leader.
There are still a lot of Government IT departments on the fence about cloud strategies. It seems that the biggest detractor is a concern over cloud security, which, with the right provider, tends to be far more secure than most government facilities. It seems to me that 2012 is the year the truth will bear out and a partial or full cloud strategy will be implemented or in the works for the vast majority of governments and agencies.
1. Massive adoption of the iPad in government.
The articles are all over the internet. Every day it seems some government or agency has found a new way to make itself more effective with the iPad. From service locator apps to completely paperless agendas, this tablet has caught everyone’s eye with its versatility and potential. We’ve even conducted a poll that showed approximately 80% of governments and government agencies are currently implementing iPads or planning for them. The writing is on the... iPad.
I’m really not taking a long shot on any of these, so you can bank on them too. I’m sure if you look into any of them, you’ll see how planning for these this year is a very wise move. If you’re interested in how Granicus addresses them, check this out!
Or feel free to request a demo with one of our government solutions experts.
May you have a successful 2012!