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Entries in citizen engagement (27)

Wednesday
Dec192012

Citizen Feedback: Government Social Media and Collaboration Tools

Last week, my colleague Pete Fecteau, Prototype Engineer, and I had the pleasure of traveling to Austin, TX to conduct in-person user research for Granicus’ CivicIdeas application.  We heard a lot of really interesting thoughts around citizen engagement, above and beyond how CivicIdeas supports that.

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Thursday
Aug162012

Digital Community Collaboration Becomes All-in-One Tool

Connecting government to citizens is the most effective way to bring about better communities, better societies, and better government. Offering a website and a phone number is not nearly enough. As a result, we created an all in one tool for governments to take advantage of crowdsourced ideation, focused conversation, and agenda item feedback.

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Friday
Aug032012

The Future of Public Engagement

The new public engagement, enabled by technology, is making participatory governing a much stronger and meaningful component for all levels of the public sector. Yesterday, nearly 100 government professionals attended an online presentation focused on the growing trend of cooperative online public engagement. You can view the presentation here.

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Thursday
May242012

IIMC Session Review: How to Create a Government Social Media Policy

Does your organization have a social media policy? You may not, but believe me, your citizens do. If Facebook was a country, it would be the third largest in the world. Considering that, it may well be time to develop a social media policy to engage your citizens on this crucial platform.

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Tuesday
Apr242012

CAPIO: The Top Ways to Increase Public Engagement & Influence

This year’s California Public Information Officers conference shined a light on how important online public engagement has become. About 100 people convened in Palm Springs for 3 days to share ideas and learn new ways to keep their community engaged and informed. Granicus was lucky to be able to connect with so many amazing and inspiring PIO’s! I wanted to share a few of the top tips we gathered.

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Wednesday
Apr112012

Next-Gen Government: Top 5 Technology Characteristics

As government continues to face budgetary constraints and rising expectations from their community, Granicus hosted a webinar this week to help agencies kick start their “next generation” technology strategies to mitigate these challenges. I’m going to provide a quick recap of some of the key points we discussed during this webinar. If you’d like, you can simply watch the recording by clicking here.

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Tuesday
Apr032012

Citizensourcing: Building a Next-Gen Government

If you’re familiar with “social innovation” or “crowdsourcing” you can probably take an educated guess at what citizensourcing is and you’d be right. Citizensourcing is the idea that governments can leverage crowdsourcing techniques to tap into their citizens’ collective intelligence for the greater good of the community. The hope is that through this collective and collaborative thinking, citizens can help governments solve critical issues and improve outcomes.

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