Granicus Open Platform User Training Now Available!

The Granicus Open Platform solution is the fastest, easiest, and most cost-effective way to start webcasting your government meetings live and on-demand. And in that spirit, the Granicus Training Team is now offering a fast, easy, and free way to hone your skills and learn how to use all of the features included with the Open Platform solution. We are now offering on-demand training sessions and a weekly 1-hour live training session for all Open Platform users or anyone interested in learning more about it! If you are interested in accessing these sessions contact me to get the link- it's free!

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Take Advantage of Granicus Live Training Courses—At No Cost!

Did you know that every month, the Granicus Training Department offers eight or more FREE live webinar classes to help you succeed and to learn about new features and functions available with your Granicus solution?  We are committed to helping you take your transparency, efficiency, and training efforts to new heights, and these classes are a fantastic way to take advantage of our industry-leading customer care and training offerings.

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eComment Training Video Released! Teach Citizens How to Participate in Public Meetings Online

As government agencies implement the Granicus Citizen Participation Suite, citizens across the country are being given the opportunity to conveniently engage in the legislative process like never before—without leaving their home!

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Why Keyword Search is a Powerful Tool for Public Access

Would you like to know more about a powerful keyword search tool available to your staff and citizens with the Government Transparency Suite? Great! Let’s take a few minutes to discuss how search can drive better public access.

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Top 5 Ways to Make Creating Meeting Minutes More Efficient with Granicus

Your email inbox is overflowing, your phone is ringing constantly, and your assistant is on vacation. Requests are pouring in for more detailed information about the council meeting, and you haven’t even turned on your computer yet. If only you could check-off the most important post-meeting task, “Finish Minutes,” within an hour of arriving into work the next day. You can! 

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On-Demand Community Content Training Now Available

By now, you’ve probably heard the buzz about something called ‘Community Content.’ And you may have even noticed that a new ‘Shared’ tab has inexplicably appeared on your MediaManager site. Maybe you’re slightly confused. Perhaps you’re a bit befuddled. You may ask yourself, “Am I NOT the cutting edge, technology-driven transparency and efficiency expert I once thought myself to be?!?”

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Online Training 'Office Hours' Go Live on the Customer Service Portal

Granicus has put the “custom” back in Customer Service Portal (CSP) with the launch of Extra Help Sessions on the Training tab. 

Utilizing an ‘office hours’ format, Extra Help Session topics are determined by the given session’s participating clients. They’ll run the gamut from simple tips and tricks to big picture strategies for increasing transparency and efficiency.  This new format will provide a more focused and relevant training experience for those clients who choose to take advantage of the resources provided in the CSP.

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