Business continuity, disaster recovery, remote backups, contingency plans....These phrases are all too common in the world of information technology. But what about in the world of government agencies, legislatures, and parliaments?
Entries in government communications (27)
Blacksburg was named “The Most Wired Town in America” by Reader’s Digest in 1996. That’s quite an accomplishment! As the Virginia Tech community and town citizens became more wired, the town found itself needing to offer more and more services online. Add in the fact that WTOB, the town’s community access TV station, is only offered with Comcast cable and many people in town use other means to get broadcast programming, we needed to find a way to put our Town Council and Planning Commission meetings online.
The Product Development team has been investing a lot of time into enhancing the experience of our video player. Our goal is to make it easier for online audiences – citizens, news outlets, bloggers, and other content producers – to watch and publish video segments across external websites. Socializing government videos is an important part of Gov 2.0 initiatives.
Communications professionals in government can spend weeks, even months, producing original video content to get their message out – including public service announcements, staff trainings, and community awareness content. We just released a new feature that can help you save time and cut production costs!
Arcata helped us pioneer and define our citizen participation tool. They worked with us to determine the success of this product: What elements worked? What should be improved? What should we eliminate? I was anxious to get Deborah Musick, Executive Assistant to the City Manager, and her team on the phone to hear more about the decision-making process and the challenges that lead them to eComment.
Connecting with our clients in-person is so important. In our early years, when we only had a handful of clients, I traveled from city to city to meet with staff and learn about their needs. Today, this commitment to understanding government is even stronger, yet with over 750 clients it’s hard to maintain that face-to-face time. That’s why I wanted to hit the road this month.
The issue of land use is a very, very big deal in the City of West Linn, OR. They don’t have much available land to develop on so the community watches every move that pertains to how existing land is used. They needed a very specific way to present information on land use. Plus, they have a lot of existing pages on their website that discusses, in depth, the details of each of these projects, so uploading a document in Granicus wouldn’t suffice.